Description of the Dinersville Service
Dinersville acts as an intermediary between the User and the Partners and provides a platform on
which the User can purchase meals from the restaurants and eat-in. We do not offer any delivery
services. Dinersville platform provides real-time information of meals in the restaurants such as
Lunches, weekly lunch menu, a la carte menu, deals and offers which can be purchased using
Dinersville services.
The restaurants (partner) provides all the meal and price information been added to our portal, also
they are responsible for up-to- date information about their restaurants. Before any purchase, you
should make sure all the information is correct and you agree to the terms and condition.
The partner is responsible for checking that all your purchases & payments have met the criterial of
purchase.
The User may encounter information that might be inaccurate, incomplete, delayed, misleading.
Dinersville does not review content provided by the Partners always. Dinersville is not responsible
for third parties' (including the Partners') content or information or for any damages arising as a
result of the use of or reliance on it.
User Account
In order to have full access to Dinersville Service, the User must create a user account by following
the registration instructions in the Dinersville App. The Dinersville Service credentials are personal
and protected. The User shall ensure that any user account credentials and equivalent information
required to access the user account of the User are kept confidential and used in a secure manner
not accessible by third parties. A User can have only one user account.
Using or attempting to use another person’s Dinersville account/payment information without the
consent of the owner is prohibited.
The user should not create a fake identity to use Dinersville service.
Dinersville have the right to revoke access or permanently remove user account if
I. The User abuses the system
II. Makes a false payment
You agree that we may use the information you have entered or saved, to process your order and for
marketing and credit control purposes. Purposes which also may be included, for example, are:. To
provide your information to third parties where we think that their services are interesting for you,
or if this is necessary to provide our Services.
PAYMENT
In order to use the Dinersville Services, you must use valid credit card or other payment method
information. You agree to pay for all purchases arising from your use. You must keep your credit
card and other payment information that you have submitted to your user account updated.
Privacy and online safety are important to Dinersville. We do not store any card details; all cards
payments are processed through the authorized payment systems.
COMPLAINS
We take complaints very seriously and strive to reply within five days. All complaints should be mailed
to: support@dinersville.com
ORDERS
All purchased orders through Dinersville service can only be redeemed in the restaurant.
(Takeaways’ can be negotiated between You and the restaurants)
All purchased orders that has not been used can be seen under the Navigation tab name: ORDERS.
All purchased orders should be shown to the cashier, the cashier has the right to confirm the
payment.
LIMITATION OF LIABILITY
We take much care and attention to the information displayed on Dinersville.com. We apologize
for any errors or omissions on our Website. We cannot guarantee that use of this Website will
always happen smoothly. We cannot guarantee that this Website is free of viruses or bugs. We
cannot guarantee the full functionality, accuracy and reliability, and we exclude all liability for
accuracy and use of this Website.
By accepting these Terms and Conditions you agree to relieve us from any liability whatsoever
arising from your use of information from any third party, or your use of any third party website, or
your consumption of any food or beverages from a Participating Restaurant.
We exclude all liability for our Goods and / or Services. This does not affect your statutory rights as
a consumer. Should we be held responsible for losses and / or damages suffered by you, such
responsibility will be limited to the amount you have paid for the costs and / or Services. We are not
liable for damages, costs, releases and / or other (in)direct losses (including loss of profit) arising in
any way whatsoever. This limitation of liability does not apply in case of personal injury or death
that is the direct result of negligence.
We are not responsible for errors, omissions, or loss of transmitted information, viruses or other
infections or destructive products that affect your computer from our Website, phone or tablet.
We are not liable for errors or delays of our Services, by acts or omissions beyond our reasonable
control, such as a natural disaster or an act / omission of a third party.
The Goods or meals sold through Dinersville services are for your own use. Therefore, we are not
liable for any (in)direct loss, loss of data, loss of income or profit, loss or damage caused to
property and / or loss by third parties arising from the use of this Website or any Goods or Services
purchased through us.
We have taken all possible care to prevent Internet fraud and ensure that all data is stored as safely
as possible. However, we exclude any liability for the unlikely event that a third party has hacked or
broken into our network, devices, servers or those of third parties.
CANCELLATION
If you want to cancel an order you must immediately contact our support@dinersville.com. Your
cancellation should include your order number and the reason for cancellation. If the Participating
Restaurant accepts your cancellation, no cancellation fee will be charged. If the Participating
Restaurant refuses the cancellation because e.g. the order has already been prepared, the
cancellation will not be accepted. We will certainly never be able to cancel an order that has already
been picked up by the User.
If the cancellation is done on time and accepted by the Participating Restaurant, we will refund your
payment to your credit or debit card within 14 days.
In the unlikely event that the wrong order is ordered, you have the right to negotiate with the
restaurant. If the Participating Restaurant can only prepare a part of your order e.g. because certain
Goods are not in stock, then the staff of the Participating Restaurant will contact you and ask if you
would like to replace this part of your order by something else or if you would like to be repaid for
the missing Goods. We are not responsible for incorrect or partial orders. This issue should be
discussed directly with the Participating Restaurant.
COPYRIGHT
Unless otherwise indicated, all content on this Site, including text, graphics, images, devices, logos,
site designs, are properties of A3 Technologies Oy. is protected. Any other use of any and all
materials from this Site, including, but not limited to, reproduction for reasons other than the above
indicated purpose, modification, distribution, transmission, republication, or display of any of the
content of this Site without prior written permission to A3 Technologies Oy is strictly prohibited.
TRADEMARK
All trademarks, service marks, trade names, graphics, devices, logos identifying Dinersville or its
products and services (collectively the “Marks”) are proprietary to A3 Technologies Oy.
